Michael Moore

As of October 2023...

The following 'Biography' contains many instances of 'I have…'; it is offered as a brief, colorful, introductory recap of my 40+ years of IT experience.

Having worked in IT since 1979, I have a wealth of practical experience. Starting out as a computer operator, I progressed into programming, systems analysis and management. My experience ranges from supporting archaic systems with punched paper tape input to leading multi-million dollar IT projects utilizing off-shore resources.

I have pulled cabling through suspended ceilings -and under raised floors, done data entry when that's what needed to be done, flown to remote sites to debug data communication problems using complex diagnostic equipment and responded to many 3am support calls when batch jobs aborted. I have written and debugged complex programs and crafted IT policies and procedures.

My experience includes working at two entrepreneurial start-up companies. In both instances I was there at the very beginning and helped both companies build their IT environments from the ground up –helping both progress through an R&D stage to be viable and profitable companies. I have worked at small companies, large companies and for IT consulting companies. I was once deposed in an arbitration hearing for a failed implementation.

From an operational perspective, I have managed IT support in multiple 24x7 environments.

I have worked with the internal legal team to interpret federal regulations into actionable tasks –and led a multi-state IT team in the HIPAA compliance efforts of a $6B healthcare organization.

From a change management perspective, I have gotten several very large and complex IT projects defined, organized, off the ground –and then seen them through to a successful conclusion. I led a $23M data center consolidation effort involving 550 application environments on 6,000 servers, data centers in four states, 36 separate vendors –and approximately 80,000 man-hours of effort. I have led two different large-scale IT projects that utilized offshore resources, one with resources in India, the other with resources in The Philippines.

I have obtained four different college degrees from three different institutions. My 40 years work experience includes 33 years in the healthcare industry and 37 years in IT management. During this time I have authored and edited many technical and business?oriented documents and have had several articles published. (I retired from fulltime employment in May 2022)

I started teaching at Wayne State University in August 2014; the Fall 2023 semester marks my 19th semester of teaching. Additionally, over the past few years I have worked as an independent contractor developing college level textbook content for McGraw-Hill, and am listed as a contributor on one textbook and as a reviewer on a second textbook.