Coronavirus/COVID-19 FAQ

Information About Your Classes
Tutor Information
Frederick Hessler Student Success Center
Graduate Student Services
Career Planning & Placement
Corporate Mentor Program
Diversity & Inclusion Program


Information About Your Classes

How to connect to a Teams class session

  • To install the app version of Teams:
    • Navigate to:
    • Click on Download Teams
    • Follow the installer prompts
    • Open the application and sign in using the access ID form of your WSU email (; you will be prompted a second time to enter in your WSU credentials
  • A class session will be created for all sessions that will need to meet online
    • You will see the calendar invite for the session in both the Teams Calendar as well as your Wayne State Office 365 Outlook Calendar
    • Please be sure to mute your microphone and turn off your camera during the online session while others are speaking. You may turn both items on in order to speak/present.

How to view Echo360 Lecture Videos

  • Navigate to your class Canvas page
  • Click on the Echo360 Recordings link on the left-hand class menu
  • The recordings that your instructor uploaded will be displayed

How to take an Online Exam using Respondus LockDown Browser

  • The Respondus LockDown Browser will need to be downloaded from here and then installed on the student computer; the browser will be used in lieu of Firefox, Chrome, Safari, etc.
  • Students will need to have a webcam, microphone and internet access


Tutor Information

With the closing of the Mike Ilitch School of Business building, tutor support has been moved online

Finance Tutor Information (FIN 3290)

  • Tutoring is available through Zoom. Hours of availability and links can be found on the FIN 3290 Canvas site.
  • Finance tutor Shane Dombrowski is also available by email:

Accounting Tutor Information

  • Navigate to the Canvas calendar
  • Click on Find Appointment
  • Select the course for the Fall 2020 Accounting Lab
  • Click on the Submit button
  • Faded appointments in the calendar mean that they are full; bold appointments on the calendar mean that they are available
  • To sign up for an available slot, click on it and then click on the Reserve button
  • To get ahold of the accounting lab, email (do not message through Canvas)

Instructions with screenshots on how to do this are also posted in Canvas

Stats Tutor Information

  • Sign up for a tutoring appointment like usual on the Canvas calendar. When signing up, put your Wayne State email address into the Comments box. (If you are unsure how to sign up for an appointment, click here for directions).
  • Your tutor will set up a meeting on Teams at the time of your appointment. You will receive an invitation to join that meeting, either through your email or through an Outlook notification (how the invitation arrives will depend on your setup). Let your tutor set things up on Teams and accept the invitation to join the meeting when it arrives.
  • Prepare for your tutoring appointment. You should have your notes and questions organized, make sure your computer is up and connected to the internet, and be ready at least 15 minutes prior to the appointment. You will be able to share your computer screen with your tutor, so if you have questions about MindTap for example, get logged in and have the problem open in a tab in your browser before your session. This will make it so you can make the best use of time during your appointment.
  • Especially at the outset, please be patient. It will take time for everyone to learn and become comfortable with the new system. Thank you!


Frederick Hessler Student Success Center

Virtual and Phone Appointments

Virtual and/or phone academic advising appointments are available for all Ilitch School undergraduate students and prospective students Monday-Thursday from 9 a.m. to 4:30 p.m. and Fridays from 9 a.m. to 3:30 p.m.

Due to COVID-19 traditional in-person appointments have been canceled until further notice.

To make an academic advising appointment, please call 313-577-4510 or 313-577-4505 during regular office hours and our staff will assist in scheduling an appointment or answering basic questions.

Current WSU students also may schedule their own appointments online.

Email an Advisor

Current Ilitch School students with questions may also email advisors according to their undergraduate major:


Graduate Student Services

Can I still make an appointment with a graduate advisor?

  • Yes. Appointments can be made by calling 313-577-4511 Monday through Thursday, from 9am to 5pm and on Friday from 9am to 4pm.  You may also email to make an appointment.

How do I contact my advisor?

  • You may call 313-577-4511 during regular office hours and be prompted to choose the appropriate option for your advisor.  You may also email your advisor directly at:

Is there walk-in advising?

  • No. Advisors are only available by email or phone. Advising at the Schoolcraft location is also postponed until further notice.

How do I get an override for a course?

  • You may complete the online graduate course override form here. It will be processed within 24 hours. You will receive an email to your WSU email address once the override is completed. You will be required to register yourself for the course once the override is completed.

Can I get forms signed?

  • Forms can be signed if they are emailed to the office. You may email your advisor the form directly or email to and an advisor will review and sign it.  We will return the form by email only. You will not have the opportunity to pick the form up in person.


Career Planning & Placement

The best method of communication with CPP is by emailing the entire CPP team on the same email:

Student appointments are available via phone or skype.

Documents submitted to Handshake will be reviewed.

Students with previously schedule on-campus interviews, the interviews will take place virtually. Companies will communicate with the students on their schedules. Contact Jennifer Cunningham with any questions.

If you accept an internship or full-time job, please complete the placement survey.


Corporate Mentor Program

For current mentors and students in the program: Please know that program directors Amber Conway and Emily Kravetz will continue to be available by email and phone. If you would like to schedule a phone call, please send us an email first. We encourage mentors and students to maintain contact with each other via email and phone; at a minimum, this is a great professional learning opportunity to see how different environments and workplaces are responding.

For interested students: We are not currently accepting new applications for our 2020-2021 program. We will open the application window for the 2021-2022 program starting in Winter 2021. If you have questions about the Corporate Mentor Program or the application process, please email

For interested mentors: We are always happy to speak with business professionals who are interested in potentially mentoring in our program. You may submit your information here and someone from our office will contact you.


Diversity & Inclusion Program

The PwC MPREP Scholars program is looking forward to supporting students through the upcoming 2020-21 academic year. Please reach out to Lynita Taylor for any additional questions about participation.


For campus-wide updates, click here.