WDET-FM: Marick Masters on retail safety as Michigan's economy reopens

If you’ve ventured out into the world lately, you might be noticing a troubling trend — retail workers not wearing masks. This practice might make you uncomfortable as a customer, but is it illegal? And what’s required of local businesses as Michigan’s economy reopens anyway? Beyond what’s written in the law and the guidance, there’s also what’s best for business. “People really have to exercise a good deal of common sense, stay informed, and make things available to their employees, particularly if they asked to be protected and to wear a face mask,” says Marick Masters, a business professor and interim chair of the Department of Finance at Wayne State University’s Mike Ilitch School of Business. “If you have the potential to interact with a customer, you are probably best inclined to wear a face mask. I think that trust is absolutely critical, particularly if you’re trying to restart your business and want people to feel comfortable coming back in,” Masters says. ”There are going to be people that are going to be hesitant to come back in if word-of-mouth comes out that people don’t have face masks or they seem casual about it. I think that you are better off from both a legal standpoint and a trust standpoint, and going the extra mile and trying to reassure people, that you’re doing everything humanly possible to protect the safety of your employees and your customers.” 

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