Dean receives 2012 Citation of Excellence Award for research

Margaret WilliamsEmerald Group Publishing Limited presented Dean Margaret L. Williams with its 2012 Citation of Excellence Award for her research in job satisfaction, pay and performance measurement and the development of a new comprehensive compensation satisfaction measure. Her paper, “A comprehensive model and measure of compensation satisfaction,” published by the Journal of Occupational and Organizational Psychology, showed how pay structure, variable pay procedures and benefits affect employees in the workplace.

“The research was undertaken to develop a sound measure of compensation satisfaction that provided adequate coverage of benefits because benefits have taken on such a critical role in the minds and lives of employees. Previous survey tools did not devote enough attention to benefits,” said Williams.

A key component of the research was development of the Comprehensive Compensation Satisfaction Questionnaire, which queried respondents about 29 different issues pertaining to benefits and compensation.

Reflecting on her role and those of her co-authors Williams said, “Research is stimulating because of how much the team learns about the phenomenon under study, in this case employees' reactions to pay and benefits. It is especially gratifying to know that others have found our work helpful in their own organizations and their own research. We certainly appreciate being recognized in this way,” she said.

In its 16th year, Emerald Group recognizes the 50 most outstanding articles published in the top 300 management journals in the world. As papers need at least three years to accumulate citation data, the 2012 awards were selected from papers published in 2008.

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