![John Heinrichs](https://people.wayne.edu/profile/ai2824/1417/heinrichs-john.jpg)
John Heinrichs
Title
Associate Professor of Technology, Information Systems and Analytics
Phone
313-577-4542
Office
Mike Ilitch School of Business
2771 Woodward Avenue
Room 465
Detroit, MI 48201
Academic Programs
- Technology, Information Systems and Analytics (TISA)
John Heinrichs
Biography
In his research, Professor Heinrichs focuses on how information technology can provide business and organizations with optimal placement in the marketplace. His research interests include competitive intelligence, eLearning, knowledge management, quantum computing, machine learning, search engine optimization (SEO), and inbound marketing. He incorporates these research interests with students in his Inbound Information Technologies course (ISM 7505), where students begin to understand how to position an organization in cyberspace. Discussion focuses on SEO, links, RSS syndication, blogging, page ranking, tweeting, publishing and tagging content, email campaigns, and social media.
Heinrichs has taught a variety of classes in the Mike Ilitch School of Business and the School of Library and Information Science. These classes include: ISM 3630: Business Information Systems, ISM 5994: Software Applications for Business, ISM 7994: Digital Content Creation, ISM 7505: Information Analytics: Inbound Information Technology, ISM 5670/8000: App Development with Swift, BA 7060: Understanding Emerging Technology, LIS 6080: Information Technology, LIS 7410: Productivity Tools, LIS 7420: Website Development, LIS 7440: Scripting Applications, LIS 7490: Competitive Intelligence, LIS 7491: Data Analytics, LIS 7492: Information Visualization, LIS 7850: Special Topics, LIS 7990: Directed Studies, and LIS 8410: Issues.
Professional experience:
- Wayne State University, 2000-present
- Associate Professor: Information Systems and Management Department; 2013-present
- Associate Professor: School of Library and Information Science; 2009-2013
- Assistant Professor: School of Library and Information Science; 2003-2009
- Instructor: School of Library and Information Science; 2002-2003
- Lecturer: Information Systems and Management Department; 2000-2002
- The University of Toledo, 1998-2000
- Lecturer: Department of Marketing & e-Commerce, 1998-2000
- Berwick, Grantley, and Ramm, 1995 - 1997
- Consultant
- IBM Corporation, 1977 - 1995
- Customer Satisfaction Manager, 1993 - 1995
- Quality Manager / Facilitator, 1990 - 1993
- Marketing / Technical Support Manager, 1987 - 1990
- Advisory Marketing Representative, 1983 - 1987
- Account Systems Engineer, 1977 - 1983
- Independent Consultant, 1976
- Consultant
- Bowling Green State University, 1976
- Teaching Assistant: Department of Information Systems, 1976
Education
- University of Toledo, Ph.D., Manufacturing Management / Information Systems, 2001
- Dissertation: "Interaction Effects of Strategic Decision Models and Business Intelligence Tools on Knowledge Generation in Manufacturing Firms"
- Bowling Green State University, MBA, Management Information Systems, 1982
- Thesis: "Computerized Dental Office Management"
- University of Toledo, B.S., Mathematics, 1976
- Area of Concentration: Computers
- Certified: Python 101 for Data Science
- Data and Disruption: Mastering AI and Machine Learning for Finance: Mastering AI and Machine Learning
- Certified: Jasper Certification Badge
- Certified: Jasper Certificate
- Certified: Practical Realities of Quantum Computation and Quantum Communication
- Certified: Introduction to Quantum Computing
- Certified: Quantum Computing Fundamentals
- Certified: Quantum Computing Algorithms for Cybersecurity, Chemistry, and Optimization
- Certified Professional in Inbound Marketing, with Honors;
- Certified Inbound Marketing Full Funnel Specialist, 2012
- COS Designer Certification, 2015
- Social Media Certification, Social Media Certification
- Email Certification, Email Certification
- HubSpot Sales Software, 2018
- Certification in Production and Inventory Management from the American Production and Inventory Control Society, 1997
- Microsoft Office Master Certification, 2005
- Microsoft Certified Application Specialist - Windows Vista; February, 2008
I have focused on enhancing skills in the application of inbound information technology to helping organizations gain competitive advantage. To that end, I have earned the "Inbound Marketing Certification", the "Social Media Certification," the "Email Certification," the "HubSpot Marketing Software Certification" and the "Design Certification".
Expertise
- Inbound Information Technology
- Understanding Emerging Technology
- Google Cloud
AACSB specialty
Computer or Management Information SystemsResearch and teaching interests
- Competitive Intelligence
- eLearning
- Inbound Marketing
- iOS App Development
- Knowledge Management
- Python
- Playground Books (for the iPad)
- Search Engine Optimization
- Social Network Analysis; Social Media Usage
- Web Design and Development
- Quantum Computing
- Machine Learning / Artificial Intelligence
- Web 3.0
Publications
Books
Understanding Emerging Technologies, John H. Heinrichs, 2023, Available at ... Understanding Emerging Technologies.
Total Relationship Marketing: Achieving Proper Customer Relevance, Jeen-Su Lim, John H. Heinrichs, eKindle version, Amazon.com, 2021, ASIN: B08T73PSRK - Available at ... Total Relationship Marketing: Achieving Proper Customer Relevance at Amazon.com.
- Big Data and AI Driven Marketing Analytics, Jeen-Su Lim, John H. Heinrichs, and Kee-Sook Lim, eKindle version, Amazon.com, 2020, ASIN: B084GBDHWP - Available at ... Big Data and AI Driven Marketing Analytics at Amazon.com. Available in the App Store for Playgrounds -- Available at ...https://drjohnheinrichs.github.io/index.html
- Business Intelligence Management: Competitive Business Analytics Approach, Jeen-Su Lim and John H. Heinrichs, eKindle version, Amazon.com, 2016, ASIN: B01KGBLPZQ - Available at ... Business Intelligence Management: Competitive Business Analytics Approach at Amazon.com.
- Handbook of Social Media Interactive Marketing: Managing Traditional, Online, and Social Media Touchpoints, Jeen-Su Lim and John H. Heinrichs, eKindle version, Amazon.com, 2014, ASIN: B00MHWR6QU - Available at ... Handbook of Social Media Interactive Marketing: Managing Traditional, Online, and Social Media Touchpoints at Amazon.com.
- Marketing Strategy: Market Analytics and Relationship Management, Jeen-Su Lim and John H. Heinrichs, eKindle version, Amazon.com, 2012, ASIN: B006TKVF36 - Available at ... Marketing Strategy: Market Analytics and Relationship Management at Amazon.com.
- Handbook of Social Media Marketing: Five Principles of Online and Social Network Interactivity, John H. Heinrichs and Jeen-Su Lim, eKindle version, Amazon.com, 2011, ASIN: B0053HPYY2 - Available at ... Handbook of Social Media Marketing at Amazon.com.
- Winning Strategies from Competitive Analytics, John H. Heinrichs and Jeen-Su Lim, eKindle version, Amazon.com, 2011, ASIN: B00506UADG.
- Customer Relationship-Driven Marketing, Jeen-Su Lim and John H. Heinrichs, Mason, OH, Thomson, 2007 ISBN: 0 7593 9299 4.
- Strategic Marketing Analysis: Business Intelligence Tools for Knowledge Based Actions, Jeen-Su Lim, John H. Heinrichs and Lonnie J. Hudspeth, Chicago, IL, Simon and Schuster, 1999.
Book Chapters
- Integrating Electronic Notebooks In Daily Work: Training Modules For Academic Librarians John H. Heinrichs and Bin Li, An Introduction to Staff Development in Academic Libraries, Elizabeth Connor, Editor, 2008, The Haworth Press, ISBN: 978-0-7890-3844-9
- Using Data Mining and Analysis Techniques to Understand Academic Librarian Training Requirements, John H. Heinrichs, Kee-Sook Lim, Jeen-Su Lim, and Sandra G. Yee, An Introduction to Staff Development in Academic Libraries, Elizabeth Connor, Editor, 2008, The Haworth Press, ISBN: 978-0-7890-3844-9
- Training Cyber-Librarians: The New Skill Requirements, John H. Heinrichs and Nancy Czech, Thinking Outside the Book: Essays for Innovative Librarians - XX Continuing To Learn. Carol Smallwood, Editor, 2008, McFarland & Company, Inc. Publishers, Jefferson, NC. ISBN 978-0-7864-3575-3. https://mcfarlandbooks.com/product/thinking-outside-the-book/.
- Beyond the Blue Carpet: Simulating Reference Desk Activities in an Academic Library, John H. Heinrichs and Nancy Czech, Thinking Outside the Book: Essays for Innovative Librarians - XII Library Instruction. Carol Smallwood, Editor, 2008, McFarland & Company, Inc. Publishers, Jefferson, NC. ISBN 978-0-7864-3575-3. https://mcfarlandbooks.com/product/thinking-outside-the-book/.
- Library Sciences Students' Evaluation of Controversial Materials as a Predictor of Library Holdings in OCLC WorldCat, Robert P. Holley and John H. Heinrichs Festschrift, (00): 000-000.
Working Papers
- [WP #1] Moderating Effect of Virtual Community Heterogeneity on Usage Intention
- The importance of virtual communities has grown dramatically as these communities provide an evolving channel to disseminate information. As such, these virtual communities can influence the decisions of individuals, yet can also be heavily influenced by opinion leaders. This research develops and tests a conceptual model that captures the determining factors of user engagement and opinion leadership as indicators of active participation in various virtual communities.
- [WP #2] An Empirical Test of a Social Media Engagement Model
- With the increased use of social media by consumers, social media interactivity has become an important issue for academicians and managers. This study develops a social media engagement model to investigate how various social media attributes influence social media satisfaction and engagement. The results show that the relationship between the social media attributes and engagement is mediated by social media attitude, group identity, and informational use.
- [WP #3] Cultural Values Effect on Millennials E-Retail Site Usage
- The purpose of this research is to test an online shopping behavioral model that contains e-retail site quality factors, loyalty, usage intention and usage and then to examine how various cultural dimensions influence the evaluation and usage of e-retail sites by millennial online shoppers.
- [WP #4] Empirical Evaluation of Firms’ Business Analytics Task Orientation: Text Mining Analysis
- Business analytics are performed by firms for many varied reasons. This study focuses on understanding the business analytics task orientations and the tools adopted by U.S. firms. The SPED taxonomy of business analytics task orientation is empirically evaluated using text-mining analysis. Cluster analysis is utilized to validate the four types of business analytics task orientations using text-mining analysis results as input.
Articles / Proceedings
2023
2022
2021
- [J33] Developing Context-Relevant Learning Experiences for Business Analytics Competence, Jeen-Su Lim and John H. Heinrichs, Decision Sciences Journal of Innovative Education, 2021: 19 (2) 150-156. Published March 18, 2021. Q1-H-Index 16, https://doi.org/10.1111/dsji.12234
2020
2019
- [J32] Impact of Social Media Activity Outcomes on Brand Equity, Jeen-Su Lim, John H. Heinrichs, and Phuoc PhamJournal of Product and Brand Management, 2020: 29 (7) 927-937. doi:10.1108/JPBM-03-2019-2298 Q1-H-Index 75
- [P35] An Empirical Investigation of Marketing Analytics Orientation, at the 2019 Fall Meeting of the Decision Science Institute in New Orleans, LA with Jeen-Su Lim, and Kee-Sook Lim
2018
- [J31] The Role of Hospital Service Quality in Developing the Satisfaction of the Patients and Hospital Performance, Jeen-Su Lim, Kee-Sook Lim, John H. Heinrichs, Khulud Al-Aalid, Alamzeb Aamire, and Muhammad Imran Qureshif Management Science Letters, 2018: 8 (12) 1353-1362. Published online 9 September 2018. Q2-H-Index 13
- [P34] Empirical Evaluation of Firms’ Business Analytics Task Orientation: Text Mining Analysis, at the 2018 Fall Meeting of the Decision Science Institute in Chicago, IL with Jeen-Su Lim, and Kee-Sook Lim
- [P33] Investigating the Impact of the Sentiment of Social Media Activity, at the 2018 Fall Meeting of the Decision Science Institute in Chicago, IL with Jeen-Su Lim, and Kee-Sook Lim
- [P32] Impact of Social Media Activity Quality on Brand Performance: A Longitudinal Analysis, at the 2018 Summer Meeting of the American Marketing Association in Boston, MA with Jeen-Su Lim, and Phuoc Pham
2017
- [J30] Gender and Hedonic Usage Motive Differences in Social Media Site Usage Behavior, Jeen-Su Lim, John H. Heinrichs, and Kee-Sook Lim, Journal of Global Marketing, 2017: 30 (3) 161-173. Published online 13 April 2017. Q2-H-Index 31
- [P31] Impact of Modular Design on NPD Practices and Firm Performance, at the 2017 Annual Meeting of the Decision Sciences Institute in Washington, DC with Jeen-Su Lim, Kee-Sook Lim, and Phuoc Pham
2016
- [P30] Impact of New Product Development Flexibility on Performance, at the 2016 Annual Meeting of the Decision Sciences Institute in Austin, TX with Jeen-Su Lim and Kee-Sook Lim
- [P29] Evaluating Performance Quality of a Firm's Social Media Activities, at the 2016 Annual Meeting of the Decision Sciences Institute in Austin, TX with Jeen-Su Lim and Kee-Sook Lim
- [J29] Gender Moderating Effect on e-Shopping Behavior: A Cross-Cultural Study of the United States and Saudi Arabia, John H. Heinrichs, Abdulrahman Al-Aali, Jeen-Su Lim, and Kee-Sook Lim, Journal of Global Marketing, 2016: 29 (2) 85-97. Q2-H-Index 31
- [J28] Advertising Appeal and Presentation Format: Aligning to the Individual User's Interests, Morad S. Alkarsh and John H. Heinrichs, McNair Scholars Research Journal, 2016: 17-25.
2015
- [P28] Determinants of Consumers' Participation in Online Virtual Communities, at the 2015 Annual Meeting of the Decision Sciences Institute in Seattle, WA with Jeen-Su Lim and Kee-Sook Lim
- [P27] Gender and Usage Motive Differences in Social Media Usage Behavior, at the 2015 Annual Meeting of the Decision Sciences Institute in Seattle, WA with Jeen-Su Lim and Kee-Sook Lim
- [P26] Antecedent and Consequences of Firm Agility, at the World Conference on Business and Management (WCBM) 2015 Meeting in Seoul, South Korea with Jeen-Su Lim and Kee-Sook Lim
- [P25] Impact of User Characteristics on Social Media Usage, at the Marketing Management Association Spring 2015 Conference, in Chicago, IL. with Jeen-Su Lim and Kee-Sook Lim
- [J27] Impact of Satisfaction with e-Retailers' Touch Points on Purchase Behavior: The Moderating Effect of Search and Experience Product Type, Jeen-Su Lim, Abdulrahman Al-Aali, and John H. Heinrichs, Marketing Letters, October 2015 26(2) 225-235. Q1-H-Index 65
2014
- [J26] Gender and Mobile Access Method Differences of Millennials in Social Media Evaluation and Usage: An Empirical Test, Jeen-Su Lim, Kee-Sook Lim, and John H. Heinrichs, Marketing Management Journal, 2014 24(2). Q1-H-Index 53
- [P24] Differentiating Factors and Impact of Firms' Social Media Site Activities: A Benchmark Study, at the Decision Science Institute 2014 Annual Meeting in Tampa, Florida with Jeen-Su Lim and Phuoc Pham
- [P23] Impact of the E-Retailer Reputation on the E-Purchase Process, at the Decision Science Institute 2014 Annual Meeting in Tampa, Florida with Kee-Sook Lim and Jeen-Su Lim
2013
- [P22] An Empirical Test of Social Media Evaluation and Usage: Gender and Mobile Access Method Differences, at the Decision Science Institute 2013 Annual Meeting in Baltimore, Maryland with Jeen-Su Lim
- [P21] HealthQUAL Model: A Supply Chain Management Driven Healthcare Service Quality Model, at the Global Supply Chain Management Conference - September 2013, Dearborn, MI. with Jeen-Su Lim and Kee-Sook Lim.
- [J25] Testing Alternative Models of Individuals' Social Media Involvement and Satisfaction, Jeen-Su Lim, Abdulrahman Al-Aali, John H. Heinrichs, and Kee-Sook Lim, Computers in Human Behavior, 2013 29 (6): 2816-2828.
- [P20] Determinants of Social Media Satisfaction and Usage: The Moderating Effect of Access Method at the Computers in Libraries Annual Conference - April 2013, Washington DC. with Jeen-Su Lim
2012
- [P19] Determinants of Social Media Satisfaction and Usage: The Moderating Effect of Access Method at the Decision Science Institute Annual Conference - November 2012, San Francisco, CA. with Jeen-Su Lim and Kee-Sook Lim
- [P18] Inbound Marketing Plan at the Michigan Libraries Association Annual Conference - October 2012, Detroit, MI.
- [P17] Building Connections in an Online World at the Michigan Libraries Association Annual Conference - October 2012, Detroit, MI. with Karen S. Farrell
- [P16] Impact of Global New Product Development Practice on Innovation Learning and Project Performance at the Academy of International Business Annual Conference - July 2012, Washington, DC. with Jeen-Su Lim and Kee-Sook Lim
2011
- [J24] Influence of Social Networking Site and User Access Method on Social Media Evaluation, John H. Heinrichs, Jeen-Su Lim, and Kee-Sook Lim, Journal of Consumer Behavior, 2011, 10 (6): 347-355.
- Article can be found at Journal of Consumer Behaviour
- [J23] Social Discovery Marketing Touchpoints, John H. Heinrichs and Jeen-Su Lim, Journal of Applied Learning Technologies, 2011, 1 (2): 25-30.
- [P15] Impact of Social Media Opinion Leadership and Affect on Product Purchase Decisions at the Decision Science Institute Annual Conference - November 2011, Boston, MA. with Jeen-Su Lim and Kee-Sook Lim
- [P14] Testing Alternative Models of User Involvement and Satisfaction in the Social Media Context at the Decision Science Institute Annual Conference - November 2011, Boston, MA. with Jeen-Su Lim and Kee-Sook Lim
- [P13] Social-Discovery-Marketing.Com at the MLA Academic Libraries 2011 Conference - May 2011, Grand Rapids, MI. with Jeen-Su Lim, Nancy Czech, Jan Utz
- [P12] Five Key Principles Of Social Discovery Marketing at the New Learning Technologies 2011 Society for Applied Learning Technologies Conference - February 2011, Orlando, FL. with Jeen-Su Lim
2010
- [J22] Information Literacy and Office Tool Competencies: A Benchmark Study, John H. Heinrichs and Jeen-Su Lim, Journal of Education for Business, 2010, (Jan/Feb), 85 (3): 153-164.
- Article can be found at Journal of Education for Business
- [P11] Testing an Attitude Model of Social Media Usage Behavior at the Decision Science Institute Annual Conference - November 2010, San Diego, CA. with Jeen-Su Lim
- [P10] Determinants of Social Media Usage: An Empirical Investigation at the 2010 American Marketing Association Summer Marketing Educators' Conference - August 2010, Boston, MA. with Jeen-Su Lim
2009
- [J21] Testing a MIMIC Model of Online Shopping Behavior, Kee-Sook Lim, John H. Heinrichs and Jeen-Su Lim, International Journal of Retail and Distribution Management, 2009, 37 (10): 852-866.
- [J20] Emerging Requirements of Computer Related Competencies for Librarians, John H Heinrichs and Jeen-Su Lim, Library & Information Science Research, 2009, 31(2): 101-106.
2008
- [J19] Required Software Productivity Tool Skills: Public Library Directors' Perceptions, John H. Heinrichs, Public Library Quarterly, November 2008, 27(4): 316-334.
- [J18] Validating The End-User Computing Satisfaction Instrument: A Confirmatory Factor Analysis Approach Using International Data, Kee-Sook Lim, Jeen-Su Lim, and John H. Heinrichs, Journal of International Technology and Information Management, 2008, 17(2): 153-165.
- [J17] Testing an Integrated Model of E-Shopping Web Site Usage, Kee-Sook Lim, Jeen-Su Lim, and John H. Heinrichs, Journal of Internet Commerce, 2008, 7(3): 291-312.
- [J16] Impact of Marketing Model Application and Competitive Intelligence Utilization on Strategic Response Capability, John H. Heinrichs and Jeen-Su Lim, Journal of Strategic Marketing, June, 2008, 16 (2): 91-110. Article can be found at Journal of Strategic Marketing
- [J15] Use of Interactive Video Games in Library Research Skills Instruction, John H. Heinrichs and Crystle A. Martin, Journal of Interactive Instruction Development, 2008, 20(1): 11-16.
- [P9] Testing an Integrated Model of e-Learning Adoption Decision at the 2008 American Institute for Higher Education - April 4, 2008, Orlando, FL. with Jeen-Su Lim (Awarded best business paper of the conference)
- [P8] Promoting Library and Research Instruction Using Video Games at the 2008 Annual Society of Applied Learning Technology Conference - Jan 2008, Orlando, FL. with Crystle A. Martin
2007
- [J14] Determining Factors of Academic Library Website Usage, John H. Heinrichs, Kee-Sook Lim, Jeen-Su Lim, and Melissa Allen, Journal of the American Society for Information Science and Technology, December, 2007, 58(14): 2325-2334.
- [J13] Libraries as Repositories of Popular Culture: Is Popular Culture Still Forgotten?, Robert P. Holley and John H. Heinrichs, Collection Building, 2007, 26 (2): 48-53.
- [P7] Professional Development of Academic Library Managers at the 2007 Annual Society of Applied Learning Technology Conference - Jan 2007, Orlando, FL. with Jeen-Su Lim.
2006
- [J12] Transforming the Academic Library by Retooling Employee Skills, John H. Heinrichs and Carrie Croatt-Moore, Journal of Instruction Delivery Systems, 2006, 20 (2): 17-23.
- [J11] Strategic Impact of New Product Development on Export Involvement, Thomas W. Sharkey, Jeen-Su Lim, and John H. Heinrichs, European Journal of Marketing, 2006, 40 (1/2): 44-60.
- [J10] Research Investigation of Information Access Methods, John H. Heinrichs, Thomas W. Sharkey, and Jeen-Su Lim, Journal of Academic Librarianship, March, 2006, 32 (2): 183-191.
2005
- [J9] Structural Model Comparison of the Determining Factors for E-Purchase, Kee-Sook Lim, Jeen-Su Lim, and John H. Heinrichs, Seoul Journal of Business, December, 2005, 11 (2): 119-144.
- [J8] Relative Influence of the LibQUAL+ Dimensions on Satisfaction: A Subgroup Analysis, John H. Heinrichs, Thomas Sharkey, and Jeen-Su Lim, College and Research Libraries, May, 2005, 66 (3): 248-277.
- [J7] Model for Organizational Knowledge Creation and Strategic Use of Information, John H. Heinrichs and Jeen-Su Lim, Journal of the American Society for Information Science and Technology, April, 2005, 56(6): 620-629.
2003
- [J6] New Product Development Practices and Export Involvement: An Initial Inquiry, Thomas W. Sharkey, Jeen-Su Lim, and John H. Heinrichs, International Journal of Innovation Management, December 2003, 7 (4) 475-499.
- [J5] Integrating Web-based Data Mining Tools with Business Models for Knowledge Management, John H. Heinrichs and Jeen-Su Lim, Decision Support Systems, April, 35 (1), 2003, pp. 103-112.
- [P6] Impact of Product Development Cycle Time on Export Involvement at the 2003 Annual Decision Science Institute (DSI) Conference in Washington, DC. with Jeen-Su Lim and Thomas W. Sharkey
2002
- [J4] Teaching Strategic Marketing Models with Web-based Business Intelligence Tools: Innovative Guided Marketing, John H. Heinrichs, Jeen-Su Lim and Lonnie J. Hudspeth, Journal of Marketing Education, August, 24 (2), 2002, pp. 135-142.
- [J3] Knowledge Management, John H. Heinrichs, Jeen-Su Lim and Lonnie J. Hudspeth, Encyclopedia of Information Systems, 2002.
- [P5] Utilization of a Web-based Data Mining System for Knowledge Creation at the 2002 Annual Decision Science Institute (DSI) Conference in San Diego, CA. with Jeen-Su Lim
2001
- [J2] On-line Analytical Processing at Washtenaw Mortgage, John H. Heinrichs and William J. Doll, Annals of Cases on Information Technology Applications and Management in Organizations, Spring 2001.
2000
- [J1] An Integrative Data Mining Approach for Teaching Knowledge-Based Business Decision Models, John H. Heinrichs, Jeen-Su Lim and Lonnie J. Hudspeth, Decision Line, 31 (3), May 2000, pp. 4-7.
1999
- [P4] On-Line Analytical Processing at Washtenaw Mortgage Company at the 1999 Annual Decision Science Institute Conference in New Orleans, LA.
- [P3] An Integrative Data Mining Approach for Teaching Knowledge-Based Business Decision Models at the 1999 Annual Decision Science Institute Conference in New Orleans, LA. with Jeen-Su Lim
1997
- [P2] Integration of Manufacturing Subsystems Utilizing Advanced Information Technology at the Midwest Decisions Sciences Institute 1997 Annual Meeting in Indianapolis, IN.
1996
- [P1] Leadership in TQM Implementation: An Evolutionary View at the Midwest Decisions Sciences Institute 1996 Annual Meeting in South Bend, IN.
Awards
- 2019 19th annual WSU Athletics Academic Recognition, Recognized as a faculty member, named by a student athlete, who has had a positive impact on them
- 2018 Winner of the MISB Service Award
- 2017 HubSpot Education Founding Member
- 2015 Winner of the Sue Garr Innovative Teaching Award
- 2011 Winner of the Decision Science Institute Conference Best Track Paper Award for the Information Technology track
- 2008 Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence
- 2008 Winner of the American Institute of Higher Education International Conference Best Business Paper Award
- Featured in the July 13, 2006 Life @ Wayne newsletter for Distance Learning System Award
- 2006 Winner of the Sonic Foundry's Rich Media Impact Awards
- Featured in the 2006 Sonic Foundry Mediasite Case Study
- 2006 Scholarship award winner for the EduComm Conference
- 2005 Winner of the Seoul Journal of Business Outstanding Paper Award
- 2005 Nominee for the Wayne State University President's Award for Excellence in Teaching
- 2000 PASS (Professional Association of SQL Specialists) 2nd place Award winner for innovative use of SQL technology.
- 2000 Comshare Annual Report: Featured in recognition of leading edge use of business intelligence software applications.
- 2000 Microsoft Business Case Review: Featured for innovative use of technology in the classroom.
- 2000 FSForum Business Case: Featured for educating future business leaders on application of technology.
- 2000 Comshare Business Case Review: Featured for application of decision support tools.
- 1999 Decision Science Institute Instructional Innovation Award finalist for "An Integrative Data Mining Approach for Teaching Knowledge-based Business Decision Models".
- 1994 SPSS Annual Report: Featured in recognition of leading-edge customer satisfaction applications.
- 1977 Region III American Production and Inventory Control Society (APICS) award for "Using the Box-Jenkins Technique for the Prediction of Local Advertising Sales".
- Member of the Honorary Chapter of Alpha Iota Delta in the Decision Sciences.
Program Innovation and Development Fund Grant
- Sponsor: Wayne State University Graduate Program
- Title: Inbound Information Technology Concentration: The Future for the Growth of the School of Business Administration
- Awarded: January, 2015
- Overview:
- The IIT concentration for the MBA program will consist of three highly integrated courses focused on ensuring students have market-ready, in-demand skills. Currently employed MBA students can quickly demonstrate a return on their educational investment in as few as 20 weeks using the new School of Business Administration (SBA) course delivery model. Thus, these three highly integrated courses will uniquely position the SBA as an innovator in the application of content creation tools and inbound information technology techniques currently demanded by the marketplace.
Educational Development Grant
- Sponsor: Office of Teaching and Learning
- Title: Importance of Mobile First-ISM 5670: Mobile App Development with Swift!”
- Awarded: April, 2018
- Overview:
- This proposal received funding of $5,000. The desired outcome of this funding request is to provide a unique learning opportunity for MISB students. Students will develop apps, program robots, and explore augmented reality. In addition, it is anticipated that the student developed apps will be shared with interested stakeholders with the objective of creating a self-sustaining program opportunity for future students.
Tenured Faculty Professional Development Program
- Sponsor: Provost
- Title: Mobile Application Development: Advanced Topics in iOS and Swift!
- Awarded: March, 2019
- Overview:
- This proposal received funding of $5,000 to support attendance at an advanced iOS and Swift class/workshop. This advanced class/workshop is an integral part of my professional development process in the area of mobile application development on the iOS platform. This involves completing the initial class/workshop preparation via an Apple-approved/Apple-sponsored self-study prior to attending the class/workshop; then the actual attendance at the intensive face-to- face development class/workshop conducted by iOS/Swift application development specialists.
Tenured Faculty Professional Development Program
- Sponsor: Provost
- Title: Developing Business Students Thru Innovative Curriculum
- Awarded: October, 2019
- Overview:
- This proposal received funding of $9,250. The Mike Ilitch School of Business (MISB) is engaging in digital workforce transformation as it refocuses its Information Systems Management (ISM) program toward developing in-demand, leading-edge student skills via curricular enhancement. An important component of this transformational initiative is to provide students with opportunities to enhance their mobile app development and mobile learning skills so that they can excel in the evolving digital economy. A key curricular component for this initiative is the recently created ‘App Development’ course which is designed to enhance the undergraduate and graduate student’s critical thinking skills, problem-solving abilities, and coding knowledge. This professional development grant supports both attendance at an ‘Advanced iOS’ bootcamp and consultative sessions to develop Playground Book templates. Attendance at this advanced class/workshop is an integral part of my professional development process in the area of mobile application development on the iOS platform.
External Grants
- Sponsor:Procter & Gamble Fund
- Title: Mobile First – Developing the ‘Mobile Digital Presence Toolkit’
- Awarded: January, 2019
- Overview:
- This proposal received funding of $10,000. The IIT concentration for the MBA program will consist of three highly integrated courses focused on ensuring students have market-ready, in-demand skills. Currently employed MBA students can quickly demonstrate a return on their educational investment in as few as 20 weeks using the new School of Business Administration (SBA) course delivery model. Thus, these three highly integrated courses will uniquely position the SBA as an innovator in the application of content creation tools and inbound information technology techniques currently demanded by the marketplace.
Courses taught by John Heinrichs
Winter Term 2024
Fall Term 2023
Winter Term 2023
- ISM5705 - Inbound Information Technology
- ISM7505 - Information Analytics: Inbound Information Technology
Fall Term 2022
- ISM5705 - Inbound Information Technology
- ISM7505 - Information Analytics: Inbound Information Technology